On every subsequent logon, the user will only have to type their credentials (or nothing at all if the Save password options was selected) and enter a one time password obtained from the Google Authenticator app (the app will continually generate a new password). The user goes back to Parallels Client, clicks Next and enters the one time password in the OTP field.The user then taps Add account in the app, which will create an account and display a one time password.If scanning doesn't work for any reason, the user goes back in the app, chooses Enter a provided key and then enters the account name and the key displayed in the Parallels Client login dialog. The user then scans the barcode displayed in the Parallels Client login dialog.If a user already has another account in Google Authenticator, they tap the plus-sign icon and choose Scan a barcode.If this is the first time they use it, they tap Begin and then tap Scan a barcode.The user opens the Google Authenticator app on their mobile device:.The multi-factor authentication dialog opens displaying a barcode (also known as QR code) and a secret key.The user opens Parallels Client or HTML5 Client and logs in using his/her credentials.Once the Authenticator app is installed, the user is ready to connect to Parallels RAS using two-factor authentication. Simply visit Google Play or App Store and install the app. To use Google Authenticator, a user needs to install the Authenticator app on their iOS or Android device. Google Authenticator is supported in Parallels Client running on all supported platforms, including mobile, desktop, HTML5. Otherwise, Google authentication will fail. Important: To use Google Authenticator or other TOTP provider, the time on a user device must be in sync with the time set on the RAS Publishing Agent server. Using Google Authenticator in Parallels Client You can search for specific users, reset all users, or import the list of users from a CSV file. If you reset a user, they'll have to go through the registration procedure again (see Using Google Authenticator in Parallels Client below). The Reset User(s) field in the User management section is used to reset the token that a user receives when they log in to Parallels RAS for the first time using Google Authenticator.Expand the drop-down box and select one of the predefined values (number of seconds). Using the TOTP tolerance drop-down box, you can select a time difference that should be tolerated while performing authentication. The synchronization must be performed against a global NTP server (e.g. When using Time-based One-Time Password (TOTP), it is required to have the time synchronized between the RAS Publishing Agent and client devices. The Authentication section allows you to configure TOTP tolerance.This is a security measure to mitigate users with compromised credentials to enroll in MFA. When you restrict or disable enrollment, Google authenticator or other TOTP provider can still be used, but with added security which would not allow further user enrollment. If enrollment is disabled due to expired time frame or because the Do not allow option is selected, a user trying to log in will see an error message saying that enrollment is disabled and advising the user to contact the system administrator. You can allow all users to enroll without limitations (the Allow option), allow enrollment until the specified date and time ( Allow until), or completely disable enrollment (the Do not allow option). The User enrollment section allows you to limit user enrollment via Google Authenticator if needed.Technically, you can use any authenticator app (hence the ability to change the name), but at the time of this writing only the Google Authenticator app is officially supported. If you change the name, the sentence will contain the name you specify, such as "Install app on your iOS or Android device". The name will appear on the registration dialog in Parallels Client in the following sentence, "Install Google Authenticator app on your iOS or Android device". Type Name: The default name here is Google Authenticator.In the Google Authenticator Properties dialog that opens, specify the following options:.In the Provider drop-down list, select Google Authenticator.In the Parallels RAS Console, navigate to Connection / Multi-factor authentication.This section explains how to use Google Authenticator as a second-level authentication solution in Parallels RAS.
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